Tote Board and National Council of Social Service (NCSS) have aligned the Tote Board Impact Measurement Framework and the Sector Evaluation Framework (SEF) to streamline impact measurement. This alignment provides a common language for measuring impact.
Starting 1 October 2025, organisations applying for Tote Board funding can choose to use SEF metrics for Tote Board impact measurement.
With the alignment of both frameworks, it is
- Easier to design your programme’s Theory of Change. If your programme is aligned to the Ministry of Social and Family Development (MSF) and/or NCSS outcomes, it will be mapped to Tote Board Strategic Outcomes 2: Empowered Communities.
- Easier to set measurement indicators. SEF metrics and Tote Board’s 4A Change Model are aligned. [Download the aligned indicators]
The result? You spend more time creating positive change in our communities.
Need Support?
If your charity needs assistance with either framework, please contact:
- NCSS Sector Evaluation Framework: SEF@ncss.gov.sg
- Tote Board Impact Measurement Framework: grants@toteboard.gov.sg
Alignment of indicators for Tote Board Impact Measurement Framework and Sector Evaluation Framework
| Tote Board Impact Measurement Framework | Sector Evaluation Framework | |||
|---|---|---|---|---|
| Material Aggregated Outcomes (MAO) | 4A Change Model | SEF Outcome / Objective | Metric | |
| MAO 2.1 Stronger and more resilient marriages and families | Ability | Improve family resilience | Psychometric: Walsh Family Resilience Questionnaire (WFRQ) | |
| Ability | Improve families' social and emotional needs | Psychometric: Family and Adult Support Tool (FAST) | ||
| Action | Reduce the occurrence of violence | Objective metric: Occurrence of violence within a 12-month period of case closure | ||
| Action | Ensure couples remain married | Objective metric: Couple to remain intact within 3 years of attending the programme | ||
| MAO 2.2 Greater care and empowerment of vulnerable groups to thrive in society | Ability | Improve management of caregiver burden | Psychometric: Zarit Burden Interview (ZBI) | |
| Ability | Improve positive youth development competencies | Psychometric: ACT SG | ||
| Ability | Reduce child's needs | Psychometric: Child and Adolescent Needs and Strengths (CANS) | ||
| Ability | Improve child development outcomes | Objective metric: Assessment scores or achievement of milestones | ||
| Action | Obtain employment and stay employed | Objective metric: Sustained employment for a period of 3 or 6 consecutive months | ||
| Ability | Reduce psychological distress | Psychometric: Feedback Informed Treatment – Outcome Rating Scale (FIT-ORS) | ||
| Ability | Reduce the risk of recidivism | Psychometric: Youth Level of Service/Case Management Inventory (YLS/CMI) OR Level of Service/Case Management Inventory (LS/CMI) | ||
| Action | Improve school attendance | Objective metric: Sustained school attendance for a period of 3 or 6 consecutive months | ||
| Ability | Reduce suicide risk | Psychometric: Columbia-Suicide Severity Rating Scale (C-SSRS) | ||
