Impact highlights
We create positive change for a better Singapore through impact giving.
Last updated 29 December 2025
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Our impact in the community (FY2023)
We create positive change for a better Singapore through impact giving. Our impact highlights showcase the meaningful change generated through our community grants in FY2023. This reflects our commitment to better measuring, understanding and sharing the impact we create together with our partners.
With $183.2 million in approved grants
> 1.5M
direct beneficiaries [1]
57.5 M
total reach [1]
27
programmes approved
772
fundraising projects supported
Impact Measurement
The Tote Board Impact Measurement Framework tracks meaningful change in our beneficiaries’ lives through the 4A Change Model:
Attitude: shifting mindsets and beliefs
Ability: acquiring essential skills and capabilities
Access: creating pathways to essential resources and opportunities
Action: fostering behaviour change through sustained action in the longer term
Positive change was reported by participants across a sampling of supported projects in FY2023[2]:
ATTITUDE | ↑23 percentage points | in mindset and beliefs
“I faced various challenges, including the passing of a loved one, relationship issues, and academic struggles. Having a mentor helped me feel supported and kept me motivated to press on.”
— Muhammad Nur A'qil Bin Fairuz, youth participant in The GRIT Academy, supported by the Tote Board Social Service Fund
ABILITY | ↑19 percentage points | in skills and capabilities
“I like the Bubbles activities because they are fun to do and I learn from them. I try to do them by myself but sometimes I need my mother's help. I like the sports Bubbles because they keep me healthy and strong. I do exercises and stretches from watching the video. I also like cooking at home and eating the food. I help out in the kitchen now.”
— Jared Jeffrey Luhur, a MINDS service user who has Down Syndrome, and a participant of the Empowering programme supported by the Enabling Lives Initiative grant
ACCESS | ↑6 percentage points | in access to resources and opportunities
"After I started attending the Parent Plus workshops, I discovered that what we ate could affect our health. So I started to cook meals using healthier recipes and ingredients for my family.”
— Theresa Bose, participant of Project PEER (Play, Eat, Exercise, and Rest) organised by Filos Community Services, a programme supported by the Movements for Health grant
ACTION | ↑9 percentage points | in sustained behaviour change
“In my mental health journey, I participated in Circles of Resilience, a peer support group. It was a safe space where we openly share our stories, genuinely support each other, and validate one another's experiences. Now, as both a member and volunteer, I see how powerful this kind of peer support can be.”
— Rebecca Loh, volunteer with Circles of Resilience, a programme supported by the Tote Board Community Health Fund
Download the full Better Everyday Impact Card
[1] Direct Beneficiaries refer to those who receive intentional or targeted support, interventions or services that create some change in their lives through our funded programmes. This includes 850,000 users of ScamShield, an app supported by Tote Board. Total Reach includes both participants of funded mass events, performances and activities who experience cultural, social, or recreational benefits, as well as those who benefit indirectly through multiplier effects in families, communities, and the broader ecosystem. As individuals may participate in multiple programmes and events, these numbers do not represent unique individuals.
[2] Data is collected through pre- and post-programme surveys across funded programmes. While each programme may focus on different aspects of the 4As, together they help us measure and understand our collective impact.